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Hi Dragica,

Can you please send us a bug report from within EigenD, it gives us information that could provide more insight.

Everything you change in a setup is preserved after save and has loaded fine for me since v1.1, I never had any problems with that. That's not to say that you don't, but you might have stumbled into a very rare bug. It would help to know what you did, which plugins you used, how you loaded them, and so on.

When you say 'didn't load', what do you mean? Does EigenD crash, does the load never complete, ...? Since when it doesn't crash, you can always still click on the 'default setup' checkbox and uncheck it. If the worse comes to happen, you can also delete the default_setup file in the data directory of your EigenD version (youruser/Library/Eigenlabs/eigendversion), this will make it use a factory setup again. Putting an empty file there instead, prevents any default setups from loading.

There's a button in EigenD that says 'delete setup', you can delete individual setups with it. If for some reason you don't want to use it, just can also delete individual setup files from the EigenD data directory again.

The load times are long, we know, it's one of the main focus of areas of v2.0 and we've been working hard on it for the past few months. Using v1.4 already improves the loading times over v1.3.

Do report back with the information I requested above, it might help us to identify what is happening.

Best regards,

Geert

Main question by the way is:
How do the naming conventions for AUs in Belcanto work, how can I load a specific AU plugin into my Eigenharp with Belcanto (no browse)?

Hi Dragica

If you can get this to happen again and send us a bug report that would be very helpful as we've not seen any bugs connected with setup loading like this for a long time now (since the earliest versions years ago in fact), it's very odd and if it is at all reproducible we'd like to fix it.

If you save a setup with your new AU/VST's loaded they should simply reload when you load that setup back in(and making something the default setup should make absolutely no difference to this unless you've loaded a bad plugin.

You really should have absolutely no need to use Belcanto to load setups - the GUI management of that does exactly the same thing underneath. If you start with a Factory setup, change the AU's then save it you really should have no problem.

It's worth bearing in mind that the upgrade process between setups (when you install new versions of software) is not guaranteed to work for anything other than the Factory Setups - sometimes the upgrades need to do plumbing so it's not possible to reliably upgrade user setups, it would simply require too much intelligence on the part of the upgrade script. This is not normally a problem as to date people have not deviated very far from the basic setups, but if you have a heavily customised setup its possible that it won't load after a version upgrade. You will still of course be able to run it in the version you built it in, which would be unaffected. The new 2.X series does not have this limitation.

We're not quite sure what exactly the problem you are experiencing is here - we see from your comments that you ended up with an un-loadable setup (which would get you in trouble if it was set to be the default) but are struggling to understand how it got that way. Was it a custom one you built, or was it a Factory setup with a different AU loaded? And if that is the case, had the AU already passed the Plugin Scanner? Plugins that don't pass this can seriously break your setups and there's little we can do to stop that (that's the reason the Plugin Scanner exists in the first place). If an AU that had passed the scanner managed to break one of the Factory Setups we'd really like to know the details (what Setup, EigenD version and AU) - it would be a problem that we'd like to fix urgently and your help to do so would be greatly appreciated.


John.

If you want to change the AU's you have loaded on stage then by far and away the best way to do this is to save several Setups with those AU's loaded then recall them using Belcanto or a Talker defined for the purpose. There is on fact a Talker attached to the MIDI in which you can also use to load USer Setups 1-8 by attaching a MIDI pedalboard, which is what I do. This is quite a normal thing to do for stage performance, although how long the new setup takes to load depends heavily on the AU's you want to run. This can sometimes be an uncomfortably long time if you're loading something like Omnisphere.

Expicitly loading an AU using Belcanto is I believe possible, although I don't think anyone has tried to do it in several years so I have no idea whether it still works well or not. It's not something people do anymore since we introduced the Broswer interface. We'll have a look at it next week as its something that probably ought to work, for consistency, even if it is not necessary. I have to reiterate though, it is better by far to just save and restore setups, which is quite possible using all the normal mechanisms. I would not advise you to use Belcanto to load AU's, it's a bit pointless.

Having said that I have to advise you strongly to try and avoid loading AU's at all whilst on stage. It's not something I'd be comfortable doing in any software package - some of them take ages to load and can consume a lot of resources doing so and this is not something that we have any control over at all. I would normally, personally, make sure that I had a setup with all the AU's loaded that I wanted for a performance beforehand.

Could you tell us which Factory Setup you are using?

John

Dragica, I just loaded your setup and there's a lot of things that have vanished in terms of wiring between agents. Are you sure that when you saved it, you had a working setup? Also, I see that you're using Bidule, can you please check that you're not using v0.9712, I've had a lot of trouble with that as an AU/VST plugin. The last stable Bidule version I found is v0.9710.

About you're goal...

You have to do you're "home work" and at that precise point is where STAGE really shines ! (I'm with John, about NOT doing big changes on a setup, live in front of an audience)

STAGE it's simply the "open window" to you're setup!! feels even better on a iphone/ipad/ipod touch!
Only fancy a Master volume knob, OK feel the screen with just that, but STAGE can almost tweak every parameter, value etc...

Hope you can find a good setup overall.
keyman

One point why I use Bidule is, because I want to be able to use some effects. I know I can load FX into the Eigenharp. But sometimes I want to test them, have more that one effect, play around. And one problem with EigenD is that I don't have real nice, easy on the eyes visual feedback what is in there. Yes I know where to look, I know how to find out, but with 3 AU and 6 FX there is an awful lot of windows cluttering my 15inch laptop.

@keyman: that is my problem exactly, I cannot do my homework, my setups break. I want to do my homework, EigenD doesn't let me do it. If I cannot generate a working setup or a script I can load, no amount of homework on my part will change that I will have to load and parametrize 4 AU by hand on time.