hello everyone!
this is my first post, i got my eigenharp pico nearly four days ago.
i instantly started playing, and got the hang of it pretty quick.
its a wonderful invention and i love playing it.
but there are some things that are bothering me quite a bit..
ill start with the worst, yesterday i noticed my mouthpiece being a little loose. it seemed like it slipped out a bit, and some kind of rubber-ish stuff started appearing on the part between tube and the... other thing on the mouthpiece which leads into the eigenharp.
i pushed it in softly hoping that this will stop. it did the first three-four times, but then the tube slipped out of this .. metal socket!
lordy lord! what ima gonna do now?
just push it in softly, again, and handle it more carefully (imagine yourself holding a newborn baby)
so i played on and it was absolutely amazing,as always. i finished my session and wanted to clean out the breathpipe, and it just ripped off! now im holding the long tube, with a little rubber tube sticking out of it, and the metal socket thats going into the pico in my hand.
the mouthpiece wont stay in its place anymore. its slipping out instantly and i cant play anything with it anymore.
what am i supposed to do?
i dont think i handled the pico hard enough so that something like this would happen that easily!
is it possible that this is somekind of factory-mistake thingy?
shall i just glue it or something or would that make things even worse?
please help me!
thanks in advance,
best regards,
leo
UK
