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copy-paste from today's afternoon..

@eigenharp Thanks!!! And big thumbs up for new stable 1.4.11. Upgrading at Tea time....

I cannot get this software to work with my secondhand Pico. The website will not accept my activation code as proivided by the previous owner, and thoiugh I have registered by changing his data the site says I am not registered. I use Windows 7 and have completely cleaned this notebook and installed 2Gb of RAM, having suffered a horrendous virus(Win 7 n2012) the day I started trying to install the software, which led to having to wipe off all my data fles and have the local IT specialist reinstall the Windows 7 software. The notebook came back today and all three components (1.0.8, 1.4.11 and the huge resource folder all installed successfully. But there is no Eigen D icon on the desktopo and nothiing |I've tried works to get it going. This has beenj a most frustrating experience, and I only hope that other buyers of second hand Picos do not go through the same hell that I have.

Geert is correct. Look in the Start->All Programs->EigenLabs folder. You should see the icon for the EigenD and Stage there, probably in a folder named after the software version. You'll also find links to various PDF documentation files there.