I sent an email to support@eigenlabs.com today (still trying to setup a support session) and it got bounced back to me.
See error message below.
------------------------------
This is the mail system at host m.el.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
(expanded from ): eigenlabs.com
Reporting-MTA: dns; m.el
X-Postfix-Queue-ID: 2F57F1600C
X-Postfix-Sender: rfc822; dhjdhj@gmail.com
Arrival-Date: Sat, 2 Apr 2011 19:14:51 +0100 (BST)
Final-Recipient: rfc822; al@eigenlabs.com
Original-Recipient: rfc822;support@messenger.el
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; eigenlabs.com
From: David Jameson
Date: April 2, 2011 2:10:32 PM EDT
To: John Lambert
Cc: support
Subject: Re: Eigenharp setups