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Help: Is Eigenlabs still exstent? Question concerning spare O-rings

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written by: SKuhn

Thank you very much, Jon. This was all I needed to hear :)

Good to know that Eigenlabs is still around.

written by: SKuhn

Mon, 22 May 2017 09:20:03 +0100 BST

Dear Community, dear Eigenlabs,

because of a minor problem with my Pico (I need to replace the mouthpiece-O-rings and had some questions) I tried to contact Eigenlabs for the last weeks, but to no avail. Off course, I could just order the O-rings from the shop, but I hesitate ordering of a company I can't reach neither by phone nor by e-mail.

So, if Eigenlabs is still existent, I would be more than glad to hear back from you.

If anybody else has the specifications of the O-rings needed for the mouthpiece-end, I would be very thankful the get hold of them.

Thanks for all your help and greetings from Germany

Sebastian


written by: john

Tue, 23 May 2017 07:53:14 +0100 BST

Hi Sebastian

We have 'O' rings for the Pico in stock, they normally ship ion a day or two, you can just order them on the website.

John


written by: SKuhn

Tue, 23 May 2017 08:46:36 +0100 BST

Thank you very much, Jon. This was all I needed to hear :)

Good to know that Eigenlabs is still around.



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