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General Discussion: Are Eigenharps and/or accessories still being sold?

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written by: flac

Hello all,

I got an error during checkout in the online store (details below), but it leads to a larger question: are Eigenharps still being made? I tried the contact form some weeks ago but didn't hear back.

I'm particularly interested in the Alpha; it's such a brilliant instrument that it would be tragic for it to be endangered or extinct!

On other forums I've heard different things:
- The online store is currently broken but Eigenharps can still be bought via email + bank transfer
- Eigenharps are no longer being made but existing Tau stock is still available
- Eigenharps are no longer being made but accessories are available in the online store

[The actual online error I got was "Error: Your order cannot be processed. Please try again later." when it got to https://www.eigenlabs.com/store/checkout/credit/confirm/]

written by: flac

Wed, 19 Aug 2020 05:36:43 +0100 BST

Hello all,

I got an error during checkout in the online store (details below), but it leads to a larger question: are Eigenharps still being made? I tried the contact form some weeks ago but didn't hear back.

I'm particularly interested in the Alpha; it's such a brilliant instrument that it would be tragic for it to be endangered or extinct!

On other forums I've heard different things:
- The online store is currently broken but Eigenharps can still be bought via email + bank transfer
- Eigenharps are no longer being made but existing Tau stock is still available
- Eigenharps are no longer being made but accessories are available in the online store

[The actual online error I got was "Error: Your order cannot be processed. Please try again later." when it got to https://www.eigenlabs.com/store/checkout/credit/confirm/]



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